ANPD is commonly used for the Andaman and Nicobar Power Department, while the official authority is the Electricity Department, Andaman & Nicobar Administration. Because the islands are geographically separated, electricity supply is managed through multiple local systems and power houses, but consumer billing and many online services are now brought together through government digital portals.
For bill payment and bill enquiry, the most important online service is UrjaPay. It offers Quick Pay and Quick Bill without requiring a full account login, while registered consumer services such as payment receipts, payment history and complaint redressal are available after sign-in.
ANPD Official Website
- Official website: vidyut.andamannicobar.gov.in
- Bill portal: urjapay.andamannicobar.gov.in
The Andaman & Nicobar Administration also operates a separate citizen-services portal for new connections, name changes and other electricity-related applications. Consumers should use the official department website or UrjaPay directly rather than relying on payment links received from unknown sources.
ANPD Login
UrjaPay provides registered consumer access for account-management functions. Quick Bill and Quick Pay can be used without sign-in, but a registered account is useful for payment history, receipts and complaint services.
- Open urjapay.andamannicobar.gov.in.
- Choose the sign-in or Consumer Management facility.
- Enter the account credentials requested for the registered consumer profile.
- Complete the verification shown by the portal.
- Open the account dashboard after successful sign-in.
- Use Bills / Payment Receipts, Payment History or Consumer Complaint Redressal as required.
- If only a current bill or immediate payment is needed, use Quick Bill or Quick Pay instead of signing in.
ANPD Electricity Bill Payment
UrjaPay is the official online electricity-payment portal published by the Andaman & Nicobar Electricity Department. The Quick Pay facility is intended for consumers who want to clear the current electricity dues without navigating through all registered account services.
How to Pay ANPD Electricity Bill Online
- Visit urjapay.andamannicobar.gov.in.
- Select Quick Pay.
- Enter the electricity connection or consumer details requested by the portal.
- Fetch the payable bill.
- Check the consumer name, bill period and amount carefully.
- Continue to the payment page and choose an available payment method.
- Complete payment authentication.
- Save the transaction reference or receipt shown after a successful payment.
How To View ANPD Electricity Bill
UrjaPay includes a separate Quick Bill facility, which is useful when the consumer only needs to check the current electricity bill before deciding whether to pay it.
- Open the UrjaPay portal.
- Choose Quick Bill.
- Enter the requested consumer or connection details.
- Submit the information to fetch the bill.
- Review the billing period, consumption and amount payable.
- Sign in to the registered account if a payment receipt or older payment history is needed.
How To Download ANPD Payment Receipt
Registered consumers can access Bills / Payment Receipts and Payment History after signing in to UrjaPay. This is especially useful when a payment confirmation is required for records or when a transaction has to be checked later.
ANPD Customer Care Number
The Electricity Department lists 1800 345 1111 as its toll-free consumer helpdesk. The Electricity Central Control Room number is 03192 230323. The department also publishes contact details for divisional electricity offices because service restoration on the islands may depend on the local power house or division responsible for the area.
For an immediate power-supply problem, the central control room or concerned site office is generally more relevant than an ordinary billing enquiry. For online-service problems, UrjaPay itself advises consumers to contact the concerned site office where necessary.
How to Register an ANPD Complaint
- Call the toll-free helpdesk or central control room for an urgent supply problem.
- For an online complaint, sign in to UrjaPay.
- Open Consumer Complaint Redressal.
- Enter the connection details and select the complaint category.
- Describe the issue clearly and submit the complaint.
- Save any complaint or reference number generated by the system.
- Contact the concerned divisional or site office if the issue requires local field action.
Other ANPD Online Consumer Services
The Andaman & Nicobar Electricity Department and the administration’s citizen portal provide several services beyond monthly billing:
- New electricity connection applications
- Change of ownership or consumer name
- Load enhancement or reduction
- Connection and service-application tracking
- Payment receipt and payment-history access
- Consumer complaint redressal
- Rooftop solar and related electricity services
Frequently Asked Questions
Q. Do I need to register on UrjaPay just to check an ANPD bill?
No. The portal provides Quick Bill for checking the current bill and Quick Pay for payment. Registration is more useful when payment receipts, payment history or other account services are required.
Q. What should I do if an UrjaPay payment is deducted but no receipt appears?
Keep the bank or UPI transaction reference and check the registered account’s payment history before paying again. If the transaction remains unresolved, contact the electricity helpdesk or concerned site office with the connection and transaction details.
Q. Which number should I use for an urgent electricity outage in Andaman & Nicobar?
The Electricity Central Control Room is available at 03192 230323, while 1800 345 1111 is the toll-free helpdesk. Local divisional numbers may also be important because the islands use separate supply systems.
Q. Can I download an old ANPD payment receipt online?
Registered UrjaPay users can access Bills / Payment Receipts and Payment History. Sign in to the account and open the relevant section for the transaction.
Q. Can I apply for a new electricity connection online in Andaman & Nicobar?
Yes. The administration provides an online electricity-services portal for new connections and related service requests. The application process uses an online account and supports application tracking.
Q. What should I do if I cannot identify the correct site office for my electricity problem?
Use the department’s main helpdesk or official contact page first. Provide the consumer address and connection details so the complaint can be directed to the division responsible for that island or locality.
